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Cybersecurity, Privacy & Digital Ethics

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PSD-305xtraLesson PublicDigital Government & InnovationBeginner
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About Course

Course Code: PSD-305

Pillar: Digital Government & Innovation

Course Overview: Digital government depends on the secure and responsible handling of systems, records, communications, and citizen information. Everyday choices by employees can either reduce cyber risk and protect privacy or create vulnerabilities that weaken public trust.

Learners recognise common threats, strengthen cyber hygiene, handle information more carefully, apply digital ethics, and respond through appropriate incident-reporting and escalation channels in line with institutional requirements.

Learning Outcomes:

  • Explain the importance of cybersecurity, privacy, and digital ethics in public service.
  • Recognize common cyber threats affecting government institutions and employees.
  • Apply safe digital behaviors when using systems, devices, email, files, and online services.
  • Protect citizen, employee, and institutional information responsibly.
  • Understand privacy principles and responsible data handling practices.
  • Identify digital ethics risks related to technology use, data, AI, communication, and public trust.
  • Report cybersecurity, privacy, or digital misuse concerns through appropriate channels.
  • Develop a practical cybersecurity, privacy, and digital ethics improvement plan.

Target Audience: Public servants who use government systems, handle citizen or institutional information, communicate digitally, support services, or participate in digital-government and transformation initiatives.

Course-specific Learning Experience: Learners engage through focused video overviews, audio deep dives, study guides, practical examples, reflection prompts, workbook activities, applied tasks, discussion activities, knowledge checks, and end-of-module quizzes. Activities use threat scenarios, privacy decisions, information-handling practice, cyber-hygiene checks, and incident-reporting pathways.

Course Structure: 5 modules / 20 lessons.

Special Feature: Every module concludes with a Putting It All Together audio deep dive that connects the key lessons and supports reflection and practical application.

Pathway Focus: Recognise threats. Protect information. Strengthen digital trust.

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Course Content

Course Introduction
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  • Cybersecurity, Privacy & Digital Ethics
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Foundations of Cybersecurity, Privacy and Digital Ethics
This module introduces Foundations of Cybersecurity, Privacy and Digital Ethics within Cybersecurity, Privacy & Digital Ethics. Introduce learners to cybersecurity, privacy, and digital ethics as essential public service responsibilities that protect citizens, institutions, systems, data, and public trust. Learners explore Why Cybersecurity Matters in Government, Understanding Privacy in Public Service, Digital Ethics and Responsible Technology Use, and Human Responsibility in Digital Government Security.

Common Cyber Threats and Safe Digital Behaviors
This module introduces Common Cyber Threats and Safe Digital Behaviors within Cybersecurity, Privacy & Digital Ethics. Help learners recognize common cyber threats and apply practical cyber hygiene habits when using email, devices, passwords, networks, files, cloud tools, and government systems. Learners explore Common Cyber Threats in Public Institutions, Phishing and Social Engineering Awareness, Passwords, Access and Identity Protection, and Safe Use of Devices, Networks and Files.

Privacy and Responsible Information Handling
This module introduces Privacy and Responsible Information Handling within Cybersecurity, Privacy & Digital Ethics. Build practical awareness of privacy principles, data classification, confidentiality, information sharing, records handling, and responsible use of citizen and institutional information. Learners explore Understanding Sensitive and Confidential Information, Data Classification and Access Control, Responsible Collection, Use and Sharing of Information, and Records, Retention and Secure Disposal.

Digital Ethics, Trust and Responsible Use of Technology
This module introduces Digital Ethics, Trust and Responsible Use of Technology within Cybersecurity, Privacy & Digital Ethics. Help learners apply ethical judgment when using digital systems, data, automation, AI tools, online communication, and digital service platforms in government work. Learners explore Ethical Use of Government Systems and Data, Responsible Use of AI, Automation and Digital Tools, Digital Communication, Social Media and Public Trust, and Fairness, Inclusion and Digital Responsibility.

Incident Reporting, Risk Reduction and Digital Trust Culture
This module introduces Incident Reporting, Risk Reduction and Digital Trust Culture within Cybersecurity, Privacy & Digital Ethics. Enable learners to identify and report cybersecurity, privacy, or digital ethics concerns, reduce everyday digital risks, and support a secure, responsible, and trust-based digital government culture. Learners explore Recognizing Cybersecurity and Privacy Incidents, Reporting Digital Risks and Incidents Responsibly, Building Secure and Responsible Team Practices, and Cybersecurity, Privacy and Digital Ethics Action Plan.

Learning Resources
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