Social Media Business Services
About Course
Course Code: YSI-303
Pillar: Income Generation & Side Hustle Academy
Course Overview: Social media skills can become valuable services for local businesses, entrepreneurs, community organisations, and growing brands. Learners practise turning business goals into content plans, managing pages, engaging customers, reviewing simple analytics, and improving performance.
The learning also covers how to package, price, present, and deliver these services professionally so that creative ability becomes a credible business offer.
Learning Outcomes:
- Understand how social media supports business growth.
- Identify social media services that small businesses need.
- Plan and manage basic social media content.
- Engage audiences and support customer communication professionally.
- Track simple social media performance measures.
- Create a practical social media business services plan.
Target Audience: Young people interested in digital services, freelancing, social media management, content support, small business marketing, creator work, or online income opportunities. Suitable for youth employment programs, TVET institutions, NGOs, universities, ministries, incubators, and digital entrepreneurship initiatives.
Course Structure: 5 modules / 20 lessons.
Special Feature: Every module concludes with a Putting It All Together audio deep dive that connects the key lessons and supports reflection and practical application.
Pathway Focus: Understand Social Media Business Services. Build capability in Content Creation and Page Management. Apply learning through Packaging and Selling Social Media Services.
Course Content
Course Introduction
content
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Social Media Business Services
00:00
Foundations of Social Media Business Services
Module Purpose: Introduce learners to social media as a business tool and show how young people can provide useful services to small businesses and organizations.
What Learners Will Explore: Learners will examine the key concepts, practical choices, youth scenarios, and real-life applications connected to this topic.
Practical Application: This topic supports immediate use through reflection, planning, hands-on activities, guided exercises, and action-oriented learning.
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Social Media as a Business Tool
07:51 -
Understanding Social Media Business Services
07:51 -
Platforms, Audiences and Business Fit
07:51 -
Professional Responsibility in Social Media Work
07:51 -
Putting It All Together
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YSI-303-M1: Foundations of Social Media Business Services
Social Media Strategy and Content Planning
Module Purpose: Help learners create simple social media strategies and content plans that align with business goals, target audiences, and customer needs.
What Learners Will Explore: Learners will examine the key concepts, practical choices, youth scenarios, and real-life applications connected to this topic.
Practical Application: This topic supports immediate use through reflection, planning, hands-on activities, guided exercises, and action-oriented learning.
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Understanding Business Goals and Audience
07:51 -
Creating a Simple Social Media Strategy
07:51 -
Content Calendars and Posting Plans
07:51 -
Brand Voice and Content Consistency
07:51 -
Putting It All Together
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YSI-303-M2: Social Media Strategy and Content Planning
Content Creation and Page Management
Module Purpose: Equip learners with practical skills to prepare captions, images, basic videos, posts, and page management routines for small business clients.
What Learners Will Explore: Learners will examine the key concepts, practical choices, youth scenarios, and real-life applications connected to this topic.
Practical Application: This topic supports immediate use through reflection, planning, hands-on activities, guided exercises, and action-oriented learning.
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Writing Captions and Calls to Action
07:51 -
Creating Basic Visual and Video Content
07:51 -
Scheduling, Publishing and Page Maintenance
07:51 -
Managing Comments and Messages Professionally
07:51 -
Putting It All Together
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YSI-303-M3: Content Creation and Page Management
Analytics, Reporting and Improvement
Module Purpose: Help learners understand basic social media performance measures and use simple reports to improve content and client communication.
What Learners Will Explore: Learners will examine the key concepts, practical choices, youth scenarios, and real-life applications connected to this topic.
Practical Application: This topic supports immediate use through reflection, planning, hands-on activities, guided exercises, and action-oriented learning.
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Understanding Social Media Metrics
07:51 -
Reading Content Performance
07:51 -
Creating Simple Client Reports
07:51 -
Improving Strategy Based on Results
07:51 -
Putting It All Together
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YSI-303-M4: Analytics, Reporting and Improvement
Packaging and Selling Social Media Services
Module Purpose: Guide learners to turn social media skills into a clear service offer, price services responsibly, find clients, manage expectations, and deliver professionally.
What Learners Will Explore: Learners will examine the key concepts, practical choices, youth scenarios, and real-life applications connected to this topic.
Practical Application: This topic supports immediate use through reflection, planning, hands-on activities, guided exercises, and action-oriented learning.
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Packaging Social Media Services
07:51 -
Pricing and Scope for Social Media Work
07:51 -
Finding Clients and Presenting Your Offer
07:51 -
Social Media Business Services Action Plan
07:51 -
Putting It All Together
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YSI-303-M5: Packaging and Selling Social Media Services
Learning Resources
content
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Course Study Guide and Workbook Activities
