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AI for Managers & Decision Makers

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About Course

Course Code: WDF-207

Program: Digital & Future Skills Academy

Course Overview: Help managers and leaders understand how AI can support decision-making, improve operational effectiveness, create business value, and drive responsible innovation.

This course develops practical capability in AI for business leaders, AI-enabled decision making, AI opportunities across functions, AI governance and risk management, and leading AI adoption.

Learning Outcomes

By the end of this course, learners will be able to:

  • Understand strategic AI opportunities
  • Evaluate AI use cases within their business areas
  • Support responsible AI adoption
  • Improve decision-making with AI insights
  • Manage AI-related risks effectively
  • Lead AI-enabled workplace transformation

Target Audience: Managers, department heads, decision makers, transformation leaders, and professionals responsible for AI-enabled business decisions and workplace AI adoption.

Learning Experience: Learners engage through video overviews, audio deep dives, study guides, practical examples, reflection prompts, workbook activities, applied tasks, knowledge checks, and end-of-module quizzes. Activities support practical application in AI for business leaders, AI-enabled decision making, AI opportunities across functions, AI governance and risk management, and leading AI adoption.

Course Structure: 5 modules / 20 lessons.

Special Feature: Every module concludes with a Putting It All Together audio deep dive that connects the key lessons and supports reflection and practical application.

Pathway Focus: Understand AI for business leaders. Apply AI opportunities across functions. Lead AI adoption.

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Course Content

Course Introduction
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  • AI for Managers & Decision Makers
    04:56

AI for Business Leaders
This module helps learners strengthen practical capability in AI for business leaders within AI for Managers and Decision Makers by exploring AI from a leadership perspective, AI trends shaping organizations, opportunities and limitations of AI, and building AI awareness as a leader.

AI-Enabled Decision Making
This module helps learners strengthen practical capability in AI-enabled decision making within AI for Managers and Decision Makers by exploring data, analytics and AI insights, AI as a decision support tool, evaluating AI recommendations, and human judgment in AI-assisted decisions.

AI Opportunities Across Functions
This module helps learners strengthen practical capability in AI opportunities across functions within AI for Managers and Decision Makers by exploring AI in operations and service delivery, AI in customer experience, AI in workforce productivity, and AI in innovation and growth.

AI Governance & Risk Management
This module helps learners strengthen practical capability in AI governance and risk management within AI for Managers and Decision Makers by exploring responsible AI principles, privacy, security and compliance, managing AI risks, and governance and accountability.

Leading AI Adoption
This module helps learners apply leading AI adoption within AI for Managers and Decision Makers by exploring building an AI-ready team, change management for AI initiatives, encouraging responsible innovation, and AI leadership action plan.

Learning Resources
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