WORKFORCE
xtraLesson Workforce
Workforce development, professional capability, and organisational performance.

Included with xtraLesson All Access. Selected free preview courses can be started with a free account; the full academy is included with xtraLesson All Access.
Academy structure
Choose a pillar
Select a pillar to focus the course catalogue.
Courses
62 published courses in this selection
WCG-501
Included with xtraLesson All AccessPersonal Branding for Professionals
WCG-502
Included with xtraLesson All AccessCareer Growth & Development Planning
WCG-503
Included with xtraLesson All AccessWorkplace Influence & Visibility
WCG-504
Included with xtraLesson All AccessInnovation & Intrapreneurship
WCG-505
Included with xtraLesson All AccessGrowth Mindset & Continuous Learning
WCG-506
Included with xtraLesson All AccessWork-Life Effectiveness & Personal Resilience
WCG-507
Included with xtraLesson All AccessProfessional Confidence & Executive Presence
WCG-508
Included with xtraLesson All AccessCareer Acceleration & Future Planning
WCX-321
Included with xtraLesson All AccessService Excellence Foundations
WCX-322
Included with xtraLesson All AccessHandling Difficult Customers Professionally
WCX-323
Included with xtraLesson All AccessCustomer Experience Management
WCX-324
Included with xtraLesson All AccessComplaint Resolution & Service Recovery
WCX-325
Included with xtraLesson All AccessBuilding Customer Trust & Loyalty
WCX-326
Included with xtraLesson All AccessCommunication Excellence for Service Teams
WDF-201
Included with xtraLesson All AccessDigital Productivity for the Modern Workplace
WDF-202
Included with xtraLesson All AccessAI Awareness & Practical Workplace Applications
WDF-203
Included with xtraLesson All AccessData Literacy for Professionals
WDF-204
Included with xtraLesson All AccessCybersecurity Awareness & Digital Safety
WDF-205
Included with xtraLesson All AccessRemote, Hybrid & Flexible Work Excellence
WDF-206
Included with xtraLesson All AccessDigital Communication & Virtual Collaboration
WDF-207
Included with xtraLesson All AccessAI for Managers & Decision Makers
WDF-208
Included with xtraLesson All AccessAutomation & Workflow Efficiency
WDF-209
Included with xtraLesson All AccessDigital Transformation & Innovation Mindset
WLM-401
Included with xtraLesson All AccessTransitioning into Leadership
WLM-402
Included with xtraLesson All AccessLeading Teams Effectively
WLM-403
Included with xtraLesson All AccessCommunication & Influence for Leaders
WLM-404
Included with xtraLesson All AccessPerformance Management & Accountability
WLM-405
Included with xtraLesson All AccessCoaching, Mentoring & Employee Development
WLM-406
Included with xtraLesson All AccessEmotional Intelligence for Leaders
WLM-407
Included with xtraLesson All AccessStrategic Thinking & Business Decision Making
WLM-408
Included with xtraLesson All AccessLeading High-Performance Teams
WLM-409
Included with xtraLesson All AccessChange Management & Organizational Adaptability
WLM-410
Included with xtraLesson All AccessConflict Resolution & Difficult Conversations
WLM-411
Included with xtraLesson All AccessInnovation Leadership & Growth Mindset
WLM-412
Included with xtraLesson All AccessBusiness & Financial Awareness for Leaders
WLM-413
Included with xtraLesson All AccessStrategic Workforce Planning & Talent Management
WOA-301
Included with xtraLesson All AccessAdministrative Excellence
Operations & Administration Academy
WOA-302
Included with xtraLesson All AccessWorkplace Organization & Operational Efficiency
Operations & Administration Academy
WOA-303
Included with xtraLesson All AccessReport Writing & Business Documentation
Operations & Administration Academy
WOA-304
Included with xtraLesson All AccessProcess Improvement Fundamentals
Operations & Administration Academy
WOA-305
Included with xtraLesson All AccessOffice Technology & Digital Productivity
Operations & Administration Academy
WOA-306
Included with xtraLesson All AccessProfessional Coordination & Stakeholder Support
Operations & Administration Academy
WPF-102
Included with xtraLesson All AccessEmotional Intelligence & Professional Relationships
Professional Excellence Foundation
WPF-103
Included with xtraLesson All AccessTime, Focus & Productivity Mastery
Professional Excellence Foundation
WPF-104
Included with xtraLesson All AccessProfessionalism, Ethics & Accountability
Professional Excellence Foundation
WPF-105
Included with xtraLesson All AccessCritical Thinking & Workplace Problem Solving
Professional Excellence Foundation
WPF-106
Included with xtraLesson All AccessCollaboration, Teamwork & Workplace Culture
Professional Excellence Foundation
WPF-107
Included with xtraLesson All AccessCustomer Service Excellence for All Employees
Professional Excellence Foundation
WPF-108
Included with xtraLesson All AccessBusiness Writing & Professional Email Skills
Professional Excellence Foundation
WSB-311
Included with xtraLesson All AccessSales Communication & Persuasion
WSB-312
Included with xtraLesson All AccessConsultative Selling & Closing Techniques
WSB-313
Included with xtraLesson All AccessNegotiation & Influence Skills
WSB-314
Included with xtraLesson All AccessClient Relationship Management
WSB-315
Included with xtraLesson All AccessCustomer Retention & Account Growth
WSB-316
Included with xtraLesson All AccessBusiness Development Strategy Fundamentals
WTD-331
Included with xtraLesson All AccessAgile & Modern Work Methods
WTD-332
Included with xtraLesson All AccessTechnical Problem Solving & Innovation
WTD-333
Included with xtraLesson All AccessCross-Functional Collaboration for Technical Teams
WTD-334
Included with xtraLesson All AccessTechnical Communication for Non-Technical Audiences
WTD-335
Included with xtraLesson All AccessDigital Innovation & Solution Thinking
WTD-336
Included with xtraLesson All AccessProductivity & Delivery Excellence for Technical Teams
Curated journeys
Learning Paths featuring this academy
LP-CAR-001
Career Advancement Accelerator
Strengthen professional capability, visibility, influence and career development for the next stage of work.
Explore Path
LP-CAR-002
Career Change Navigator
Clarify transferable strengths, explore new directions and build the capabilities needed for a career transition.
Explore Path
LP-BUS-001
Start & Grow a Business
Develop entrepreneurship, opportunity, business planning, customer and growth capabilities.
Explore Path