Emotional Intelligence for Leaders

Course Code: WLM-406

Program: Leadership & Management Academy

Course Overview: Strengthen leadership effectiveness through self-awareness, empathy, resilience, relationship management, and emotional maturity.

This course develops practical capability in leadership emotional intelligence, self-awareness and self-management, empathy and relationship building, emotional intelligence in leadership situations, and leadership emotional intelligence action plan.

Learning Outcomes

By the end of this course, learners will be able to:

• Explain emotional intelligence in leadership
• Strengthen leadership self-awareness and self-management
• Manage emotions and reactions under pressure
• Apply empathy to build trust and psychological safety
• Use emotional intelligence in feedback, conflict, and change
• Create a leadership emotional intelligence development plan

Target Audience: New and experienced managers, supervisors, team leaders, department heads, high-potential employees, and emerging leaders who want to strengthen practical capability in emotional intelligence for leaders.

Learning Experience: Learners engage through video overviews, audio deep dives, study guides, practical examples, reflection prompts, workbook activities, applied tasks, knowledge checks, and end-of-module quizzes. Activities support practical application in leadership emotional intelligence, self-awareness and self-management, empathy and relationship building, emotional intelligence in leadership situations, and leadership emotional intelligence action plan.

Course Structure: 5 modules / 20 lessons.

Special Feature: Every module concludes with a Putting It All Together audio deep dive that connects the key lessons and supports reflection and practical application.

Pathway Focus: Understand leadership emotional intelligence. Apply empathy and relationship building. Create a leadership emotional intelligence action plan.