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Data Literacy for Professionals

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About Course

Course Code: WDF-203

Program: Digital & Future Skills Academy

Course Overview: Develop the ability to understand, interpret, communicate, and use workplace data to support informed decisions and better business outcomes.

This course develops practical capability in data literacy, reading and understanding data, data-informed decision making, communicating data effectively, and building a data culture.

Learning Outcomes

By the end of this course, learners will be able to:

  • Understand workplace data concepts
  • Interpret dashboards and reports
  • Use data to support decisions
  • Identify meaningful trends and insights
  • Communicate data effectively
  • Build a data-informed mindset

Target Audience: Employees, specialists, team leaders, managers, and professionals working in digital, remote, hybrid, or technology-enabled environments who want to strengthen practical capability in data literacy.

Learning Experience: Learners engage through video overviews, audio deep dives, study guides, practical examples, reflection prompts, workbook activities, applied tasks, knowledge checks, and end-of-module quizzes. Activities support practical application in data literacy, reading and understanding data, data-informed decision making, communicating data effectively, and building a data culture.

Course Structure: 5 modules / 20 lessons.

Special Feature: Every module concludes with a Putting It All Together audio deep dive that connects the key lessons and supports reflection and practical application.

Pathway Focus: Understand data literacy. Apply data-informed decision making. Build a data culture.

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Course Content

Course Introduction
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  • Data Literacy for Professionals
    04:08

Foundations of Data Literacy
This module introduces learners to the foundations of data literacy within Data Literacy for Professionals by exploring workplace data, data types and sources, data quality and reliability, and data-driven organizations.

Reading & Understanding Data
This module helps learners strengthen practical capability in reading and understanding data within Data Literacy for Professionals by exploring metrics and KPIs, reading reports and dashboards, identifying trends and patterns, and interpreting data accurately.

Data-Informed Decision Making
This module helps learners strengthen practical capability in data-informed decision making within Data Literacy for Professionals by exploring using data to support decisions, combining data with professional judgment, avoiding common data pitfalls, and evidence-based problem solving.

Communicating Data Effectively
This module helps learners strengthen practical capability in communicating data effectively within Data Literacy for Professionals by exploring data storytelling fundamentals, presenting insights clearly, visualizing information effectively, and influencing through data.

Building a Data Culture
This module helps learners apply building a data culture within Data Literacy for Professionals by exploring everyday data literacy, data collaboration across teams, continuous improvement through data, and personal data literacy development plan.

Learning Resources
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