LP-SVC-001
Service Excellence Professional
Build service communication, customer or citizen experience, service quality and recovery capabilities.
Customer & Service Excellence
Emotional Intelligence · FoundationProfessional Communication · FoundationRelationship Building · AppliedCustomer Service · AppliedCitizen-Centred Service · AppliedCustomer Experience · AppliedJourney Mapping · AppliedService Communication · AppliedService Quality · Applied
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Courses in this Learning Path
1
YSF-103 Required
Communication & Relationship Skills
xtraLesson Youth
Included with xtraLesson All Access
2
WPF-107 Required
Customer Service Excellence for All Employees
xtraLesson Workforce
Included with xtraLesson All Access
3
WPF-102 Required
Emotional Intelligence & Professional Relationships
xtraLesson Workforce
Included with xtraLesson All Access
4
PSE-201 Required
Principles of Citizen-Centered Service
xtraLesson Public
Included with xtraLesson All Access
5
PSE-202 Required
Customer Service Excellence in Government
xtraLesson Public
Included with xtraLesson All Access
6
WSB-314 Required
Client Relationship Management
xtraLesson Workforce
Included with xtraLesson All Access
